# AI Chatbot for Hotel Websites

> AI chatbot for hotel websites: answers visitors 24/7 in their language, from your own information, and takes booking requests. Included in every plan.

Your website gets visitors at midnight who will never call. Lobby Engine chats with them right on your site — rooms, the restaurant, the area, your house rules — from the same information as your phone concierge.

## What Can a Hotel Website Chatbot Answer?

Everything a guest would ask at the front desk: which room suits a family, when breakfast is served, whether dogs are welcome, how to get there from the airport.

It answers from your own information — the same knowledge your phone concierge uses — and takes booking and table requests straight to you, so you confirm them against your own calendar.

- Rooms and policies from your own information
- Booking and restaurant table requests
- Questions about the hotel and the area
- Every major language, day and night

## What Does an AI Chatbot Look Like on a Hotel Website?

A visitor at 23:40 asks about a room for next weekend. No contact form, no waiting until the morning.

**23:40 · Visitor on the rooms page**

> **Lobby Engine:** Hi! I’m Hotel Avra’s AI concierge. Ask me anything about your stay.
> **Guest:** Do you have a double room free next Friday and Saturday?
> **Lobby Engine:** I can’t check free rooms or prices myself, but I can send the hotel a booking request for those two nights, and they’ll reply with the price. Shall I?
> **Guest:** Yes please. Is parking included?
> **Lobby Engine:** Parking is free for guests, right in front of the hotel. Which name and e-mail should I put on the request?
> **Guest:** Nina Weber, nina.weber@example.com
> **Lobby Engine:** Done. The hotel will get back to you by e-mail.

Booking request sent to the hotel.

## Hotel Chatbot vs Contact Form: Which Answers Guests Faster?

### Answers in seconds

A contact form waits until someone reads it. The chatbot answers while the visitor is still deciding where to book.

### In the visitor’s language

Visitors write in their own language and get the answer in it, at any hour.

### Same knowledge as your phone

One set of hotel information powers both the phone concierge and the website chat. Update it once and both know.

## How Do You Add an AI Chatbot to a Hotel Website?

1. **Add your hotel’s information**: Your website, with the PDFs linked on it, and anything you tell it in plain words: the same information your phone concierge uses.
2. **Copy one snippet**: Paste one line of code into your website. Most website builders have a place for it.
3. **Test it**: Ask it what your guests ask. Correct anything in plain language.
4. **It is live**: Visitors see the chat on your website, day and night.

## Hotel Website Chatbot: Questions

### Does the chatbot work with my website builder?

If your website lets you add a small piece of code, it works. Most website builders and hotel website platforms have a place for it; the chat needs one line.

### Is the chatbot the same as the phone concierge?

It uses the same hotel information and rules, so a guest gets the same answer whether they call or chat.

### Which languages does the chatbot speak?

The same 31 languages as the phone concierge. It answers in the language the visitor writes in.

### What happens with booking requests from the chat?

The chatbot writes down what the guest asks for and takes a name and a phone number or e-mail. You get an e-mail, and the request waits in your dashboard for you to answer.

### Does the website chatbot cost extra?

No. The website chat is included in every plan, with no meter. Voice is counted in your plan’s monthly minutes.

### What if I can’t edit my hotel website?

You don’t need to. Every hotel also gets its own concierge page and a QR code for rooms and reception, so guests can chat with it even before the chat is on your website.

## Add an AI Chatbot to Your Hotel Website

Start free, add your information once, and let the phone and the chat answer for you.

[Start free](https://lobbyengine.ai/signup) · [Book a 20-minute call](https://calendly.com/timkrav/metting-with-tim-chirp) · [See pricing](https://lobbyengine.ai/pricing/)

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## Lobby Engine

- [Home](https://lobbyengine.ai/)
- [Features](https://lobbyengine.ai/ai-concierge-features/)
- [Website chatbot](https://lobbyengine.ai/ai-chatbot-hotel-website/)
- [How it works](https://lobbyengine.ai/how-it-works/)
- [Pricing](https://lobbyengine.ai/pricing/)
- [Small hotels](https://lobbyengine.ai/ai-receptionist-small-hotels/)
- [Restaurant table requests](https://lobbyengine.ai/restaurant-phone-reservations/)
- [After-hours calls](https://lobbyengine.ai/after-hours-answering-service/)
- [About](https://lobbyengine.ai/about/)
- [Get started](https://lobbyengine.ai/get-started/)
- [Partner program](https://lobbyengine.ai/partners/)

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Source: https://lobbyengine.ai/ai-chatbot-hotel-website/