Restaurant table requests
AI Phone Reservations for Hotel Restaurants
The phone rings at the busiest moment of service. Lobby Engine takes the table request and a contact, sends it to you to confirm and lets your team keep cooking and serving.
- Free until you go live
- For businesses with an EU VAT number
- No IT team needed
- Answers in every major language
During service
Can an AI Take Restaurant Table Requests by Phone?
Yes, as requests. Lobby Engine answers the call, takes the request and a contact, repeats it back to the guest and sends it to you to confirm.
It answers questions about the menu, opening hours, vegetarian options and parking too, because it knows your restaurant from your own menus and information. Guests can also ask for a table in the chat on your website.
On the call
How Do Table Requests by Phone Work?
- 1
Guest calls
Any time — during service, after closing, on your day off.
- 2
The request is written down
It writes down what the guest asks for and takes a name and a phone number or e-mail.
- 3
Repeated back
It repeats the request back to the guest in its own words.
- 4
You confirm
You get an e-mail, and the request waits in your dashboard for you to confirm.
In the request
What Can Guests Include in a Table Request?
- Date and time
- Number of guests, including children
- Name and phone number
- Allergies and dietary needs
- Occasions: birthday, anniversary, business dinner
- Seating wishes: terrace, high chair, wheelchair access
FAQ
Restaurant Reservation AI: Questions
Does it work for restaurants that are not part of a hotel?
Lobby Engine is built for hotels, but it takes table requests for your hotel restaurant from hotel guests and outside diners alike.
Can guests ask for a table in other languages?
Yes. It takes table requests in every major language and sends them to you to confirm.
Can it take requests from large groups?
It writes down the group’s request and a contact and sends it to you to confirm.
Stop Losing Tables to a Ringing Phone
Try Lobby Engine free and let it take tonight’s table requests.